Paradisus Princesa del Mar Resort & Spa
Auropista Sur , Ctra. Las Morlas, KM 19 1/2, Varadero, Matanzas, Cuba
Tel: (53 45) 667200 - Fax: (53 45) 667201 - E-mail: jefe.ventas.ppm@solmeliacuba.com
Nearest airport: Juan Gualberto Gómez (International), 44Km Domestic Flights
From 119 €
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SpaYHI How to SPA
Who will help me decide how to choose a treatment?
One of our Spa advisors will help you plan the perfect Spa experience, including the correct selection and sequence of your treatments.
One of our Spa advisors will help you plan the perfect Spa experience, including the correct selection and sequence of your treatments.
What if I have special health considerations?
Please notify our Spa receptionist before booking your appointments. All Spa guests will be asked to complete a brief medical questionnaire upon check-in.
Please notify our Spa receptionist before booking your appointments. All Spa guests will be asked to complete a brief medical questionnaire upon check-in.
May I request a particular male or female therapist?
Yes, of course, but we cannot guarantee the availability of a particular therapist or gender. All of our therapists are trained to drape sheets discreetly to respect and protect your privacy at all times.
Yes, of course, but we cannot guarantee the availability of a particular therapist or gender. All of our therapists are trained to drape sheets discreetly to respect and protect your privacy at all times.
What do I wear during my treatment?
Wear what is comfortable for you. The Spa will provide you with undergarments for body treatments.
Wear what is comfortable for you. The Spa will provide you with undergarments for body treatments.
Where do I leave my jewelry and valuables?
Please leave all valuables in your hotel safety deposit box. The Spa shall not be responsible for lost or forgotten valuables.
Please leave all valuables in your hotel safety deposit box. The Spa shall not be responsible for lost or forgotten valuables.
What if I'm late for my appointment?
Arriving late will limit the time for your treatment. You will be asked to sign a service waiver where you agree to take the remaining time of the service. Depending on the length of your service, a late arrival may be classified as a No Show.
Arriving late will limit the time for your treatment. You will be asked to sign a service waiver where you agree to take the remaining time of the service. Depending on the length of your service, a late arrival may be classified as a No Show.
How early do I need to check-in for my scheduled appointment?
Please check-in 60 minutes prior to your scheduled appointment at the hydrotherapy reception desk in order to enjoy our Hydrotherapy Circuit facilities, including Jacuzzi, sauna & steam. The minimum time required to check-in, get your locker assignment, change into your robe and sandals and relax in the Spa lounge before your therapist takes you to receive your spa treatment is 20 minutes. At the Beauty Salon we also recommend you arrive 10 minutes prior to your service.
Please check-in 60 minutes prior to your scheduled appointment at the hydrotherapy reception desk in order to enjoy our Hydrotherapy Circuit facilities, including Jacuzzi, sauna & steam. The minimum time required to check-in, get your locker assignment, change into your robe and sandals and relax in the Spa lounge before your therapist takes you to receive your spa treatment is 20 minutes. At the Beauty Salon we also recommend you arrive 10 minutes prior to your service.
What precautions do I need to take?
We recommend that you eat moderately prior to your spa service and avoid alcoholic beverages in combination with exercise classes, Jacuzzi and heat treatments. Do not shave your legs prior to a body scrub treatment. Bad sunburn may prevent you from taking or enjoying a spa treatment.
We recommend that you eat moderately prior to your spa service and avoid alcoholic beverages in combination with exercise classes, Jacuzzi and heat treatments. Do not shave your legs prior to a body scrub treatment. Bad sunburn may prevent you from taking or enjoying a spa treatment.
What about payment for Spa services?
Sol Meliá guests may charge spa services to their room account.
Sol Meliá guests may charge spa services to their room account.
What is your cancellation policy?
Cancellations must be made before 5p.m. the day prior to your scheduled appointment. After this period there is no reimbursement and rescheduling of your spa service is based on availability. Last minute rescheduling must be made at least 4 hours before your scheduled spa service.
Cancellations must be made before 5p.m. the day prior to your scheduled appointment. After this period there is no reimbursement and rescheduling of your spa service is based on availability. Last minute rescheduling must be made at least 4 hours before your scheduled spa service.
What if I forget to show up for my appointment?
Don't forget, please!!! You will lose your appointment without any reimbursement. A 100% value of the service will be charged to your room account unless a medical waver is presented.
Don't forget, please!!! You will lose your appointment without any reimbursement. A 100% value of the service will be charged to your room account unless a medical waver is presented.
What other recommendations are important?
For your privacy and comfort we recommend you to use swimsuits in the hydrotherapy facilities. You will be provided sandals and undergarments for body treatments.
For your privacy and comfort we recommend you to use swimsuits in the hydrotherapy facilities. You will be provided sandals and undergarments for body treatments.
