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At Sol Meliá, quality is the expression of our commitment to clients. Consequently, your opinion is of utmost importance. We are at your disposal to respond to questions, entertain suggestions and provide all the information you may request on Sol Meliá hotels.

Survey #28: Encuesta de Calidad
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1. If you visited Cuba in the future, would you stay at this Sol Meliá hotel again?

2. How would you rate our hotel during your last stay?




3. How would you rate our staff during your last stay?




For each of the following, please tell us whether it met your expectations:
  Good Bad
4. Personal reception you received
5. Cleanliness of the room/bathroom
6. Working conditions of the equipment
7. Quality and variety of the food
8. Quality and variety of the drinks and beverages
9. Daytime entertainment programs
10. Employees' ability to resolve problems
11. Courtesy and friendliness of the staff
12. Farewell and interest expressed by our personnel in ensuring your satisfaction
13. Suggestions/Comments

14. Would you like someone from Sol Meliá Cuba Hotels Worldwide to call you to discuss your stay at this hotel?